Job Description

Job Title: UX writer
Location: Remote

Duration: contract

Job Description:

• UX Writer will utilize your exceptional communication skills to coordinate work within the Design Team and cross-functionally with technical partners, customers (internal and external), stakeholders, business leaders and leadership to support the project's overall vision.
• Collaborate with product managers, designers, and researchers to define content strategies that support the overall user experience and business goals.
• Conduct and participate in user research to understand user needs, pain points, and language preferences.
• Use research findings to inform content decisions and improve the user experience.
• Work closely with UX designers to integrate content seamlessly with the overall design and user interface.
• Collaborate with cross-functional teams to ensure content aligns with product goals and user needs.
• Create and maintain documentation, including content guidelines, voice and tone guidelines, and content patterns for internal and external use. Maintain consistency in tone, voice, and messaging across the product.

Required Skills Set

• 7+ years of experience writing digital UX/UI copy. Preferably for retail/ e-commerce orgs.
• Experience in writing user-centred messaging which is uniform and consistent throughout channels.
• Experience with ADA guidelines and their impact on content strategy
• Experience taking editorial brand guidelines and extending them to digital standards.
• Exceptional written English communication skills.
• Experience with collaboration tools like Figma, Miro, etc.
• Familiarity with Atlassian tools like Confluence and JIRA would be an advantage.

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