Join to apply for the General Manager role at Constellation Culinary Group Get AI-powered advice on this job and more exclusive features. General Manager Job Reference Number: 29575 Employment Type: Full-Time, Onsite Segment: Dining & Events Brand: Constellation State: New York (US-NY) The Role at a glance: Constellation Culinary Group at The New York Botanical Garden is a premier destination known for memorable dining experiences across its catering venues, café, restaurant, concessions, and seasonal exhibitions. We focus on high-quality cuisine, sustainability, and plant-forward practices. We seek an experienced, proactive General Manager passionate about delivering exceptional guest experiences and fostering a collaborative, high-performing team culture. This is a high-volume, weekend-driven role requiring flexible availability to work weekends. P&L and multi-unit experience are essential. What you'll do: The GM will oversee all operations across multiple venues, including catering, enhancing guest experience, operational efficiency, and financial performance. Responsibilities include managing daily operations, catering, client relations, financial oversight, strategic planning, and team development. Key Responsibilities: Guest Satisfaction: Ensure an extraordinary dining experience, addressing guest inquiries and feedback promptly, including catering events. Serve as the main contact for VIP guests and high-profile catering events, ensuring personalized experiences. Meet guest expectations in catering and retail operations through exceptional service and quality food. Operational Excellence: Oversee all operational aspects, including Front-of-House, Back-of-House, and catering, ensuring timely service and quality standards. Establish and enforce SOPs for dining and catering operations to promote efficiency and safety. Lead initiatives to improve operational workflows, especially in catering, to maximize service and minimize costs. Team Leadership and Development: Lead, mentor, and support management teams, fostering a high-performance, accountable culture. Oversee recruitment, training, and development, ensuring alignment with standards and goals. Conduct performance reviews, set goals, and support career growth for catering and retail teams. Financial Oversight: Manage financial performance, including budgeting, forecasting, and cost control for operations and catering. Oversee inventory, food, beverage, labor, and catering costs to ensure profitability. Analyze financial data to identify improvement areas and strategies to maximize profitability without compromising quality. Strategic Planning & Brand Alignment: Collaborate on long-term growth, sustainability, and guest experience strategies, including catering. Support initiatives aligned with NYBG’s mission, emphasizing eco-conscious, plant-forward dining. Drive innovation in services, menus, and guest engagement to keep the brand relevant. Performance and Quality Monitoring: Review guest feedback, operational data, and team performance to identify improvements. Implement data-driven strategies to enhance service quality and guest satisfaction, including catering-specific metrics. Conduct site inspections to ensure adherence to policies, safety, and standards. Skills and Qualifications: Proven experience as a General Manager or senior leader in a multi-unit, high-volume operation, including catering. Extensive experience in luxury dining or hospitality, overseeing F&B and catering. Strong leadership, team-building, and conflict resolution skills. Exceptional financial skills, managing budgets, costs, and financials for catering. Excellent communication and client relationship skills, especially with high-profile clients. Strategic thinking, problem-solving, and adaptability in a fast-paced environment. Bilingual (English and Spanish) preferred. Flexible hours, including evenings, weekends, and holidays; off-peak Wednesday-Sunday, peak season Tuesday-Saturday. Compensation: $130,000/year plus bonus Our Benefits: Weekly Pay Health Insurance (Medical, Dental, Vision) Voluntary UNUM plans Discount Program Commuter Benefits EAP 401k Sick Time & Paid Time Off Holiday Pay (9 holidays) Tuition Reimbursement Growth Opportunities About Constellation: Constellation provides high-quality dining and catering experiences nationwide, fostering connections through food and hospitality. About Elior North America: We are an equal opportunity employer committed to diversity, growth, and development for all employees, fostering an environment of inclusion and opportunity. Note: This job description is subject to revision by management as needed. #J-18808-Ljbffr Constellation Culinary Group
...Outside The Box, LLC is a General Contractor specializing in construction and renovation work for the federal government. We are currently looking to hire an Assistant Project Manager for the Fort Liberty, NC area with a minimum 5-7 years Federal experience, and who is...
...future-proof network solutions, ensuring our clients achieve reliability, speed, and scalability. As we expand, we are looking for a Fiber Characterization Technician to join our team and support long-haul fiber optic network deployments. We are seeking a skilled...
...OVERVIEW Integral position within the Business Services (BusOps) Department that will participate in a wide variety of administrative... ...of daily administration and maintenance of exception reporting, SAP updates/maintenance across several transactions, in addition to...
RN Med-Surg (FT 7p-7a)Provides professional nursing care through the assessment, treatment, and education of patients in accordance... ...QUALIFICATIONS:EDUCATION: Associate Degree in NursingEXPERIENCE: No experience requiredLICENSES, CERTIFICATION, AND/OR REGISTRATIONS...
...make an impact in a place where you matter?What we're looking for...The EHSS Manager is responsible for the leadership and development of Local Environmental, Health, Safety, and Security (EHS&S) processes, in coordination with the Corporate EHS&S Policies and...